Supervision is vital in any business organization. It is the most important link between management and employees which is aimed at overseeing work in an effort to meet goals and achieve success. Many in this role have learned by trial and error which is not a very effective strategy.
This series is packed with solid tools and skills to help you maximize your role and provide you with new ideas to manage and motivate your team. Whatever your supervisory experience you can benefit from new ideas and skills that keep you at your peak performance. Topics include:
■ Hiring and retaining the right employees
■ The roles and responsibilities of a owner/supervisor
■ Improving your communication
■ Building a successful team
■ Legal responsibilities, hazards, and law changes
■ Employee/supervisor performance partnerships
■ Separating ways when necessary
Who should attend
■ Small business owners supervising employees
■ Newly promoted or hired supervisors
■ Candidates for upcoming supervisory positions
Benefits of attending this program
■ Reduced stress associated with supervision
■ Increased confidence in your leadership ability
■ Improved team performance
■ Focus on the most important things as a business owner/supervisor
■ Learn best practices and practical application
Instructors:
Dan Blair, JD
Dan has provided employee relations and HR compliance assistance to employers in the Pacific Northwest and California for more than 12 years. He has worked with employers on a broad range of issues including development and application of policies, job performance standards, leave of absence administration and disability management.
Dan regularly assists employers address disciplinary situations, including the termination process. He also helps employers navigate those tricky situations where HR practice and legal concerns (OFLA, FMLA, ADA, etc.) collide. Dan has performed investigation services for employers on a range of issues including discrimination and harassment complaints. He has also assisted employers in union bargaining, grievance administration, and arbitration hearings.
Deborah Jeffries, PHR, CPC
Vice President, HR Answers, Inc.
Deborah Jeffries serves as Vice President for HR Answers, Inc. She has 27 years experience in the human resources field (21 in consulting), focusing on employment, employee relations, and training. Currently Deborah directs the organization’s Advantage Plan Program (retained HR services), spends time on business development/marketing, as well as offering consulting and training assistant to clients. Additionally, she is the editor of multiple newsletters for HRA, clients and several Northwest Associations.
Deborah’s past experience includes recruiting, training, education, sales and marketing, as well as HR in retail, restaurant, staffing, and manufacturing environments. She holds a BS in Psychology and a teaching certificate from Willamette University, and is a Certified Professional Consultant (CPC).
Clients often comment on her no nonsense practical approach, as well as the positive attitude and her humor she brings. Those that know Deborah have described her as energetic with a quirky sense of humor, a passion for HR, and a contagious laugh.
Date: Wednesdays, April 10 – June 19
Time: 8:30 am to 12:30 pm
Location: Chemeketa Center for Business & Industry – 626 High Street NE
Cost: $395
Registration: 503.399.5088 or sbdc@chemeketa.edu
