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Remote Student Services & Resources

Get the help you need to succeed at remote learning by connecting with academic support and resources.

Student services are remaining in operation during this remote learning period. We are here to help you succeed with your academic goals. See below for information on college service departments.

Wi-Fi & Internet Access

Chemeketa Wi-Fi has been extended to specific areas of the parking lot at the Salem and Yamhill Valley campuses along with the Woodburn, Polk and Brooks centers and can be used by students staying in their cars and maintaining social distancing. Stay tuned for updates.

View maps of available parking to use Chemeketa Wi-Fi:

Internet service providers are making changes and extra accommodations to provide remote Internet access. For a comprehensive list, click here and scroll down to "How can I get access to the Internet?".

The McMinnville Public Library's Wi-Fi is also still active and can be accessed from your car. Information is available in this Facebook post.

Virtual Learning Center

The Virtual Learning Center provides a one-stop resource for online access to:

  • Library services
  • Online tutoring
  • Study skills workshops & services
  • ABE/GED prep
  • Online Writing Center
  • Language Center
  • Virtual Computer Center

Bookstore & Textbook Lending Library

Textbooks and other course materials can be ordered online with FREE shipping at There will be no in-person purchasing options. Questions may be directed to

Textbook Lending Library: For information regarding lending library requests, returns, and renewals visit the Textbook Lending Library information page.

College Laptops

To assist Chemeketa students during remote learning, a limited number of laptops are available for students to use during the term.  If you need a laptop or information about returning a laptop, please visit Laptops Returns, Requests, and Renewals.

If you have any questions please email


Information for payment on student accounts can be found on the Student Payment Options webpage.

Student Services Information

  • Academic Advising

    Academic Advisors are here to assist you with creating an academic plan, selecting courses, and assisting you with your plans to transfer to another college or university. Remote advising is available by appointment:

    • Go to My Chemeketa
    • Click on the Services tab
    • Choose Advising and select your location to schedule an appointment

    You can contact advising by location:

    Academic Advising webpage

  • Accessibility Services

    Student Accessibility Services is here to assist you with remote accommodation needs. The best way to contact us with questions and concerns is to email us at We will respond within three business days.

    If you are applying for services, please fill out this application.

    If you are not receiving accommodation services and are struggling with a remote/online format due to a disability, please contact us at your earliest opportunity. We are here to help! 

    For additional information visit the Student Accessibility Services webpage.

  • Career Services

    Career Coaches are available, via remote access, to assist you with job search skills and strategies that enhance your workforce readiness. Remote Career Services are available by appointment. To schedule a Career Services appointment:

    • Go to your My Chemeketa
    • Click on the Services tab
    • Select Advising
    • Select Careers Services and select Salem campus

    Please contact us at if you have questions or need assistance.

    Career Services webpage


  • Counseling Services

    Counselors are available, via remote access, to assist you through academic, career and life transitions, as well as to empower you through knowledge and career preparation and personal effectiveness.

    Counselors can provide personal, career, academic, and crisis counseling.

    Remote counseling is available by appointment:

    • Go to My Chemeketa
    • Click on the Services tab
    • Click on the Counseling link
    • Click on Book Counseling Services to book your appointment

    Please contact us at if you have any questions.

    Counseling Services webpage

  • Enrollment & Graduation Services

    Most services such as transcripts, registration and change of address are available through My Chemeketa or have a request form available on our Student Forms page.

    To contact us with questions, email from your my.chemeketa email address.

    For questions regarding transcript evaluation, graduation or commencement email

    The Graduation Services page has information on applying for graduation and receiving your diploma.

    Please visit the Commencement Ceremony page for the most up-to-date ceremony information.

  • Financial Aid

    Financial aid disbursement is occurring on the normal schedule for fall term. 

    To contact financial aid with questions, concerns or to submit materials, email from your my.chemeketa email address for fastest service. Telephone hours (503.399.5018) are Monday-Thursday from 10am-5 pm. Phone hours for the first two weeks of fall term are Monday-Friday from 8am-5 pm.

    Financial Aid webpage


  • Food & Essentials

    To comply with the Governor's order, the on-campus Food Pantry is currently closed.

    For community resources regarding food around your area you can visit the following sites.

    Please visit the Marion Polk Food Share for information on:

    • Pantry Sites
    • SNAP
    • WIC

    In Yamhill County, Yamhill Community Action Partnership offers services to help with food and housing:

    Visit the Oregon Food Bank website for information about pantries and food resources around you area. You can search by zip code, or city. 

    The Oregon Food Bank website updates info on food assistance daily, but it's still recommended that you call the pantry or food site ahead of time before you visit so you know the procedures being followed.

    Partners for a Hunger-Free Oregon has a roundup of resources to support youth, college students and families during this time, including an interactive map of where to find meals for kids.

    For student parents, if you have children in the K-12 system and receive free or reduced-price school meals, you may be eligible for Pandemic EBT benefits. For details, review Food Benefits for Families during School Closures.

    In addition, you can also call by dialing 211 from your phone or visiting their website. You can find info on:

    • Childcare and parenting
    • Utility Assistance
    • Emergency Management
    • Food 
    • Health
    • Housing and Shelter
  • Library

    Virtual library services are available. Our electronic resources are always available 24/7 - and through the single sign-on portal. For questions about library accounts, students are advised to email A general guide to library services is available from the library website.

  • Math Hub Calculator Rentals

    Many students will find that online calculator options will work for them during remote learning. There are emulators available that can replicate a TI-84 on your computer or phone.

    Math faculty recommend the following options for emulators:

    Also consider online graphing programs like Desmos or GeoGebra.

    For students who would like a handheld calculator, the Math Hub has calculators available for rent. Click here for more information.

  • SNAP Recipient Resources
    Receive help with tuition/fees, textbooks, transportation, and loaner laptops through the Chemeketa STEP program if you receive SNAP (Food Stamps), but not TANF (Cash Assistance). Schedule an appointment with staff to enroll in the program. 
    Apply for Food Stamps by:
  • Student Retention & College Life Online Meetings

    Student staff in Student Retention & College Life will be conducting online meetings using Zoom at regular times weekly throughout the term:

    Student Retention & College Life: Virtual Assistance

    For assistance with Chemeketa Students Clubs and Organizations,
    Associated Students of Chemeketa (ASC), Multicultural Student Services,
    student events and programming.

    Mon. & Wed., 11 am-4 pm


    Safe Zone: Virtual Assistance  For assistance with LGBTQ+ student resources, clubs, and activities. 

    Mon. & Wed., 12:30-4:30 pm


    Tues. & Thurs., 2:30-4:30 pm


    Men's Wellness Group An opportunity for male college students to network, listen,
    and discuss academic and personal challenges.

    Wed., 4-5 pm


    ASC Student Government Listening Sessions For students to provide their experience navigating
    COVID-19, academic challenges and student needs to
    the Associated Students of Chemeketa.

    Mon., 10:30 am- 12 pm


    Wed., 12-2 pm


    Phi Theta Kappa Club Meeting For assistance with Phi Theta Kappa information, recruitment,
    membership services, and club related activities.

    Wed., 12:30-2:30 pm


    Student Retention & College Life staff will all be available through email and our main phone line 503.399.5116, and we will remotely check voicemail from home and return messages.

  • Tutoring & Study Skills
    Free math and writing tutoring are available by appointment via Zoom. Additional drop-in hours and subjects are available via eTutoring. 
    Study Skills workshops offered live via Zoom will give you tips for success, including managing your time and success in remote learning.
    Check the Studying tab in MyChemeketa to schedule an appointment, connect to eTutoring, and see upcoming Study Skills workshops.

    Email if you have additional questions.

    Tutoring & Study Skills webpage

    Virtual Learning Center

  • Writing Center

    While the College is operating remotely, all Writing Center Services will also be remote.

    For Fall 2020, the Chemeketa Writing Center will be offering virtual (video) appointments to help support student writing projects. 

    The Chemeketa Online Writing Center will continue to with increased capacity to serve all Chemeketa students seeking writing support.

    Register for both services for free:

    • Chemeketa Writing Center: CRN 33183
    • Chemeketa Online Writing Center: CRN 34213

    The free courses will become available in your list of courses in Canvas. Read and follow the instructions there to use the services. 

    You can click the following link and follow the steps to set up an Online Writing Center consultation:

    Virtual Learning Center